topic Smarthub VMB5000NA will not connect to Apple HomeKit in Partner Integrations

Smarthub VMB5000NA will not connect to Apple HomeKit

Tnvolunteer — Tue, 05 Jul 2022 00:49:30 GMT

Just unboxed a $1000 camera system that doesn’t integrate with apple homekit as it should out of the box. This is very frustrating. I assume I need to have my homekit token reset as everyone else has as well. Never ending loop of “connecting to accessory” while connecting to HomeKit. Have power cycled and reset hub.

Model: VMB5000NA

Re: Smarthub VMB5000NA will not connect to Apple HomeKit

JamesC — Wed, 06 Jul 2022 20:35:55 GMT

Tnvolunteer,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC