Unable to add Arlo basestation to Homekit with "Connecting to Accessory" message

ivanho2022 — Sun, 03 Jul 2022 12:59:03 GMT

Hello,

I unable to add my basestation to Apple Homekit of my environment, please find the detail as below:

Product: VMB5000r6

Firmware: 1.19.0.3_1237_68a8a53

iOS 15.5

How can I add my basestation to Apple Homekit?

Thank you.

Re: Unable to add Arlo basestation to Homekit with "Connecting to Accessory" message

ShayneS — Tue, 05 Jul 2022 23:36:34 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you