topic Re: Token reset for Homekit in Partner Integrations

Token reset for Homekit

Figfaeth — Mon, 07 Feb 2022 12:01:18 GMT

Hello,

can I please have a token reset for apple HomeKit?

product: VMB4000

Re: Token reset for Homekit

ShayneS — Tue, 08 Feb 2022 19:38:23 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: Token reset for Homekit

Figfaeth — Wed, 09 Feb 2022 00:35:05 GMT

Thank you so much! That has worked

Re: Token reset for Homekit

MindTheDoor — Fri, 04 Mar 2022 15:06:26 GMT

Hi, Looks like I could use a Token reset as well. Please help. Thank you!

Re: Token reset for Homekit

ShayneS — Sat, 05 Mar 2022 01:46:58 GMT

@MindTheDoor

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: Token reset for Homekit

ukcolonel — Tue, 08 Mar 2022 21:11:22 GMT

Can I get a token reset as well please?

Re: Token reset for Homekit

JamesC — Tue, 08 Mar 2022 21:18:25 GMT

ukcolonel,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Token reset for Homekit

Mul51 — Thu, 24 Mar 2022 18:59:17 GMT

Hi I had this same issue before I after a token reset was sent the issue was solved. Would it be possible for a new token reset to be sent please ??

Re: Token reset for Homekit

Mul51 — Thu, 24 Mar 2022 19:05:50 GMT

May I ask for a token reset please ??

Re: Token reset for Homekit

Mul51 — Thu, 24 Mar 2022 19:26:24 GMT

Cancel all, got issue sorted 👍

Re: Token reset for Homekit

TheFamily — Fri, 25 Mar 2022 16:42:16 GMT

Hi there

Hope all is well. Can you help issue a Token Reset for my Base Station so that i am able to setup HomeLink please?

Re: Token reset for Homekit

TheFamily — Fri, 25 Mar 2022 17:47:57 GMT

Disregard this help post request. Homekit Hub was reset from another post via @ShayneS: https://community.arlo.com/t5/Partner-Integrations/Homekit-Reset-Token/td-p/1798998/page/16

Re: Token reset for Homekit

AngelaF — Sat, 26 Mar 2022 09:21:39 GMT

Can I also get a token reset, I'm having the same problem on both my base stations. It worked before but I had to reset homekit again

Re: Token reset for Homekit

JamesC — Mon, 28 Mar 2022 17:31:17 GMT

AngelaF,

JamesC

Re: Token reset for Homekit

CozyJones — Tue, 29 Mar 2022 19:21:04 GMT

I also need a token, please.

Hardware: VMB5000r6

Firmware: 1.17.1.2_1157_0e6c162

Thank you

Re: Token reset for Homekit

JamesC — Tue, 29 Mar 2022 20:16:51 GMT

CozyJones,

JamesC

Re: Token reset for Homekit

CozyJones — Tue, 29 Mar 2022 21:01:01 GMT

Thank you for the token. Homekit is now set up.

Re: Token reset for Homekit

I-see-you — Sat, 23 Apr 2022 10:01:33 GMT

Please can you reset my HomeKit token as I cannot add it to my HomeKit.

thanks in advance.

Re: Token reset for Homekit

JamesC — Mon, 25 Apr 2022 19:55:29 GMT

I-see-you,

JamesC

Re: Token reset for Homekit

DvxAznxvb — Tue, 26 Apr 2022 01:07:39 GMT

Hi i need to get my device homekit token reset please; its stuck at the adding base station prompt