topic IFTTT - The plan assigned to the device does not support [animal] detection in Partner Integrations

IFTTT - The plan assigned to the device does not support [animal] detection

olsonkyle12 — Mon, 16 May 2022 02:23:55 GMT

When trying to setup IFTTT to perform a trigger [if Animal is detected], i get an error that states "The Plan Assigned To the device does not support [Animal] detection"

Not sure whey I'm getting this error as both the camera and my plan support this. Anyone else getting this issue?

Re: IFTTT - The plan assigned to the device does not support [animal] detection

ShayneS — Wed, 18 May 2022 17:45:58 GMT

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.

Re: IFTTT - The plan assigned to the device does not support [animal] detection

shjwang — Thu, 02 Jun 2022 02:12:37 GMT

I have the same problem

Tried to remove camera from the arlo account and added it back in. does not help.

I've also disconnected Arlo from IFTTT and reconnect, does not work either

Re: IFTTT - The plan assigned to the device does not support [animal] detection

m4f1j0z084 — Fri, 17 Jun 2022 08:55:05 GMT

I have opened an issue for the same problem in April, I have had a long exchange with the Arlo Support, provided all details requested and nothing happened - https://community.arlo.com/t5/Arlo-Pro-3/IFTTT-and-Arlo-detection/m-p/1859858.

Can you give us an update?!