topic HomeKit token reset in Partner Integrations

HomeKit token reset

Beefquake — Wed, 20 Apr 2022 01:37:26 GMT

Please reset. HomeKit is stuck on discovery

Re: HomeKit token reset

JamesC — Wed, 20 Apr 2022 22:11:27 GMT

Beefquake,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: HomeKit token reset

A-Wick — Wed, 18 May 2022 14:20:13 GMT

Hello, I have a similar problem. My Arlo system has the latest firmware updates and I am using iOS 15.5. From what I have read hear in the community it appears that the only solution that works is a token.

Appreciate if you could send me a "token".

Re: HomeKit token reset

JamesC — Thu, 19 May 2022 22:43:52 GMT

A-Wick,

JamesC

Re: HomeKit token reset

X3digital — Sat, 28 May 2022 23:55:59 GMT

I am having the same issue with HomeKit discovery on both my base stations can you send a reset token to both please?

Re: HomeKit token reset

JamesC — Tue, 31 May 2022 21:30:08 GMT

X3digital,

JamesC