topic Arlo Video Doorbell - Alexa Stopped Motion Announcements in Partner Integrations

Arlo Video Doorbell - Alexa Stopped Motion Announcements

Reproman — Mon, 18 Apr 2022 19:35:35 GMT

Alexa stopped announcing Arlo Video Doorbell motion detection for the past week or so, but still announces doorbell presses. It was previously working normally and I have not changed any settings on the Arlo or Alexa apps. I have double checked that Motion Announcements is enabled on Alexa, Do Not Disturb is off on Alexa and Silent Mode is disabled on Arlo. Anyone else experiencing this? Anything to do with a recent update? Thanks.

Re: Arlo Video Doorbell - Alexa Stopped Motion Announcements

JamesC — Tue, 19 Apr 2022 18:06:13 GMT

Reproman,

Is motion detection working correctly within the Arlo mobile app for the doorbell? Do you see standard Arlo notifications?

JamesC

Re: Arlo Video Doorbell - Alexa Stopped Motion Announcements

Reproman — Tue, 19 Apr 2022 18:15:46 GMT

James - Thanks for following up. Yes, the standard Arlo motion detection notifications were still happening when Alexa was silent. But, for whatever reason, Alexa started announcing again today, so problem solved for now.

Re: Arlo Video Doorbell - Alexa Stopped Motion Announcements

tobydz — Sat, 13 Aug 2022 06:31:42 GMT

Per the other threads on this, it just stopped working all of a sudden. No changes to systems or routines. One guy spent hours on the phone with both Arlo and Amazon techs and both companies are stumped.