topic Re: Token Reset for Apple Homekit in Partner Integrations

Token Reset for Apple Homekit

JW168 — Wed, 13 Apr 2022 17:10:37 GMT

My cameras seem to have lost their HomeKit connection. Would you be able to send me a token reset?

Re: Token Reset for Apple Homekit

JamesC — Wed, 13 Apr 2022 17:32:16 GMT

JW168,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Token Reset for Apple Homekit

JW168 — Wed, 13 Apr 2022 18:41:15 GMT

Thanks,

Still having a little difficulty.

I have 2 base stations. The one I'm having difficulty with right now is a VMB4000r3.

Serial No ending in ...041E

(the other one is a VMB4500r2 ...4A18 - I'm not near it right now.)

Re: Token Reset for Apple Homekit

JW168 — Wed, 13 Apr 2022 19:37:42 GMT

Thanks J that worked!

Re: Token Reset for Apple Homekit

Rghinftl — Sat, 16 Apr 2022 14:46:56 GMT

How do I get a token reset sent?

Re: Token Reset for Apple Homekit

mepperson — Sun, 17 Apr 2022 05:39:20 GMT

Any chance of a token reset for my base station as well?

Re: Token Reset for Apple Homekit

JamesC — Tue, 19 Apr 2022 16:36:44 GMT

Rghinftl, mepperson

JamesC