topic stuck on discovering your devices when adding to HomeKit in Partner Integrations

stuck on discovering your devices when adding to HomeKit

bigdaddyet — Tue, 15 Mar 2022 11:11:02 GMT

I had to reset my HomeKit and now can't get Arlo back on. Tried rebooting base station and update app to most recent version. Not sure if I need a reset token. thanks for any help

Re: stuck on discovering your devices when adding to HomeKit

JamesC — Tue, 15 Mar 2022 20:43:00 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: stuck on discovering your devices when adding to HomeKit

imbenner — Fri, 18 Mar 2022 15:07:21 GMT

I have the same issue, how do I do/get a token reset?

Re: stuck on discovering your devices when adding to HomeKit

JamesC — Fri, 18 Mar 2022 19:55:31 GMT

imbenner,

JamesC

Re: stuck on discovering your devices when adding to HomeKit

imbenner — Sat, 19 Mar 2022 18:34:59 GMT

Can I get another token reset. I had to reconnect everything.

Re: stuck on discovering your devices when adding to HomeKit

imbenner — Sun, 20 Mar 2022 14:39:11 GMT

You can ignore my latest request, I was able to reset everything. It took awhile to clear up I think.