topic Re: Token Rest for Apple Homekit in Partner Integrations

Token Reset for Apple Homekit

HomeboyDK — Fri, 07 Jan 2022 21:49:04 GMT

Hello,

Would i be possible to get a Token Reset for my Base Station so that i am able to setup HomeLink please?

Re: Token Rest for Apple Homekit

JessicaP — Fri, 07 Jan 2022 15:23:11 GMT

Hi HomeboyDK,

Just to be sure, are you trying to set up your Arlo system with Apple HomeKit or with HomeLink?

Re: Token Rest for Apple Homekit

HomeboyDK — Fri, 07 Jan 2022 17:20:53 GMT

Apple Homekit! Sorry for the confusion

Re: Token Rest for Apple Homekit

JessicaP — Fri, 07 Jan 2022 21:48:28 GMT

Thanks for clarifying. I've sent a token reset request to your SmartHub that should resolve the issue. Please reboot your SmartHub (remove and reapply power) and allow the SmartHub to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

Re: Token Rest for Apple Homekit

HomeboyDK — Sat, 08 Jan 2022 14:47:34 GMT

Thanks, Works like a charm!