topic Re: HomeKit token reset in Partner Integrations

HomeKit token reset

Joakimstaff — Fri, 31 Dec 2021 15:56:38 GMT

Hi,
Could you please reset my token? I am having trouble with the HomeKit i integration.

Thank!

Arlo Pro HomeKit Token

bboldajr — Sun, 02 Jan 2022 02:52:25 GMT

I had an issue with HomeKit and removed my cameras and now I’m stuck at the “Discovering Your Device” screen with nothing ever showing up. I believe I need a Token reset.

HomeKit token reset request

krs_1 — Mon, 03 Jan 2022 20:09:49 GMT

Hello, I’d like to kindly ask one of the moderators to reset my token- as with plenty of others here, my Arlo is stuck at discovering when I try to add HomeKit integration.

Thank you

Re: HomeKit Token Request

KrasavchiK — Mon, 03 Jan 2022 21:34:30 GMT

HI! CAN YOU SEND me token reset request to my Base Station/SmartHub? I can't find my Arlo Base in HomeKit

Re: HomeKit token reset

JessicaP — Tue, 04 Jan 2022 17:40:24 GMT

Hi Joakimstaff, bboldajr, krs_1, KrasavchiK,

I've sent a token reset request to your Base Station that should resolve the issue. Please reboot your Base Station (remove and reapply power) and allow the Base Station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?