topic Re: HomeKit Token in Partner Integrations

HomeKit Token

Nakotch — Sat, 18 Dec 2021 17:16:17 GMT

Can someone help me with a HomeKit token reset?

Re: HomeKit Token

Mgome009 — Sun, 19 Dec 2021 01:09:19 GMT

Hello I am having issues connecting my Arlo Pro 2 base to home kit. Can someone please help me figure this out?

Re: Can’t connect to homekit

coldfire7 — Sun, 19 Dec 2021 01:33:27 GMT

I am having the same issue. I had it initially set up and working for a few weeks with video showing up in the iOS Home app, then it stopped working. I removed from Homekit and tried setting up the base station again, but it just stays on the blank discovering screen.

Can I get a reset (I assume this is what is needed)? Thanks

HomeKit token reset for Camera’s

GrandPooPaw — Sun, 19 Dec 2021 16:43:45 GMT

HomeKit token reset so Camera show up in HomeKit. I rest homekit and am adding devices back in now I can’t get Arlo to be added. Device Discovery just sits there- I have seen many requests in this forum, but being new I can’t seem to reply or find a clue how to do so.

HomeKit Token Reset

yasecret — Mon, 20 Dec 2021 10:47:46 GMT

Please reset my token

Re: HomeKit Token

JessicaP — Mon, 20 Dec 2021 15:58:09 GMT

Hi Nakotch, Mgome009, coldfire7, GrandPooPaw, yasecret,

I've sent a token reset request to your Base Station/SmartHub that should resolve the issue. Please reboot your Base Station/SmartHub (remove and reapply power) and allow the Base Station/SmartHub to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

Re: HomeKit Token

coldfire7 — Mon, 20 Dec 2021 22:55:51 GMT

That worked, thank you.