https://community.arlo.com/t5/Partner-Integrations/Connecting-VMB5000-to-my-HomeKit/m-p/1843041#M12745 <P>Just to be sure, did you set up your system through the Arlo app (not the Apple Home app) when trying to connect to Apple HomeKit (where the article mentions "T<EM>o setup an Arlo camera <STRONG>without </STRONG>a setup cod</EM>e")?&nbsp;</P> Thu, 09 Dec 2021 16:30:29 GMT JessicaP 2021-12-09T16:30:29Z https://community.arlo.com/t5/Partner-Integrations/Connecting-VMB5000-to-my-HomeKit/m-p/1842720#M12719 <P>I recent bought a VMB5000 Smart hub so I can have my Arlo integrated into HomeKit. It has no QR or 8 digit code anywhere on the unit. I can see the hub in HomeKit setup, but it wants either QR or 8 digit code. How can I proceed to finish the setup? Thanks</P> Tue, 07 Dec 2021 20:36:08 GMT https://community.arlo.com/t5/Partner-Integrations/Connecting-VMB5000-to-my-HomeKit/m-p/1842720#M12719 Mahohn 2021-12-07T20:36:08Z https://community.arlo.com/t5/Partner-Integrations/Connecting-VMB5000-to-my-HomeKit/m-p/1842912#M12733 <P>Hi Mahohn,</P> <P>&nbsp;</P> <P>Try following the steps here if&nbsp;you don't have a setup code:&nbsp;<A href="https://kb.arlo.com/000062279/How-do-I-connect-my-Arlo-camera-to-Apple-HomeKit" target="_blank">How do I connect my Arlo camera to Apple HomeKit?</A></P> Wed, 08 Dec 2021 21:32:26 GMT https://community.arlo.com/t5/Partner-Integrations/Connecting-VMB5000-to-my-HomeKit/m-p/1842912#M12733 JessicaP 2021-12-08T21:32:26Z https://community.arlo.com/t5/Partner-Integrations/Connecting-VMB5000-to-my-HomeKit/m-p/1842914#M12734 <P>Hi, Yes I've already tried that. Disconnected power, reset the unit and tried it multiple times. Any other suggestions? about ready to give up....</P> Wed, 08 Dec 2021 21:35:45 GMT https://community.arlo.com/t5/Partner-Integrations/Connecting-VMB5000-to-my-HomeKit/m-p/1842914#M12734 Mahohn 2021-12-08T21:35:45Z https://community.arlo.com/t5/Partner-Integrations/Connecting-VMB5000-to-my-HomeKit/m-p/1843041#M12745 <P>Just to be sure, did you set up your system through the Arlo app (not the Apple Home app) when trying to connect to Apple HomeKit (where the article mentions "T<EM>o setup an Arlo camera <STRONG>without </STRONG>a setup cod</EM>e")?&nbsp;</P> Thu, 09 Dec 2021 16:30:29 GMT https://community.arlo.com/t5/Partner-Integrations/Connecting-VMB5000-to-my-HomeKit/m-p/1843041#M12745 JessicaP 2021-12-09T16:30:29Z https://community.arlo.com/t5/Partner-Integrations/Connecting-VMB5000-to-my-HomeKit/m-p/1843105#M12751 <P>I used the Arlo App and below are screen caps I took. It ends in Arlo App5 picture always asking for QR or 8 digit code. I can never get past this point.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Arlo App.PNG" style="width: 461px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/35573iCF235CF9FA5E4306/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" role="button" title="Arlo App.PNG" alt="Arlo App.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Arlo App2.PNG" style="width: 461px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/35572iD3689E55BEEA3D4B/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" role="button" title="Arlo App2.PNG" alt="Arlo App2.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="arlo app3.PNG" style="width: 461px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/35571iF7F96EDBAE416992/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" role="button" title="arlo app3.PNG" alt="arlo app3.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="arlo app4.PNG" style="width: 461px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/35574i411A2F1BAB7E67B0/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" role="button" title="arlo app4.PNG" alt="arlo app4.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="arlo app5.PNG" style="width: 461px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/35575i528C792836A3E7F6/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" role="button" title="arlo app5.PNG" alt="arlo app5.PNG" /></span></P> Thu, 09 Dec 2021 20:26:18 GMT https://community.arlo.com/t5/Partner-Integrations/Connecting-VMB5000-to-my-HomeKit/m-p/1843105#M12751 Mahohn 2021-12-09T20:26:18Z https://community.arlo.com/t5/Partner-Integrations/Connecting-VMB5000-to-my-HomeKit/m-p/1843323#M12768 <P>We released a new version of the Arlo iOS app, which is <A href="https://community.arlo.com/t5/Firmware-Release-Notes/Arlo-iOS-App-3-5-10-10th-December-2021/m-p/1843288#M581" target="_blank">version 3.5.10</A>. Could you try updating the app through the iOS App Store and try setting it up again to see if that&nbsp;helps?</P> Fri, 10 Dec 2021 22:39:58 GMT https://community.arlo.com/t5/Partner-Integrations/Connecting-VMB5000-to-my-HomeKit/m-p/1843323#M12768 JessicaP 2021-12-10T22:39:58Z https://community.arlo.com/t5/Partner-Integrations/Connecting-VMB5000-to-my-HomeKit/m-p/1843329#M12769 Hi I updated to latest release, still same issue. I’m giving up and sent the unit back this evening, too much hassle. Thanks for your suggestions and assistance. Fri, 10 Dec 2021 22:53:21 GMT https://community.arlo.com/t5/Partner-Integrations/Connecting-VMB5000-to-my-HomeKit/m-p/1843329#M12769 Mahohn 2021-12-10T22:53:21Z https://community.arlo.com/t5/Partner-Integrations/Connecting-VMB5000-to-my-HomeKit/m-p/1843995#M12804 <P>My issue went unsolved. I gave up and returned the unit. I may consider a more HomeKit friendly camera system in the future.</P> Wed, 15 Dec 2021 14:57:20 GMT https://community.arlo.com/t5/Partner-Integrations/Connecting-VMB5000-to-my-HomeKit/m-p/1843995#M12804 Mahohn 2021-12-15T14:57:20Z