VMB4000 Homekit Discovering Your Device hangup

fryguy12 — Mon, 06 Dec 2021 03:10:36 GMT

Hi! I moved my base station and it lost connection to Homekit. I am now getting hung up on the infamous “Discovering Your Device” message in the app when I attempt to set up Homekit.

Base Station Model VMB4000r3, SN 4R057A7MAA983, Firmware 1.17.0.0_3953_6ba79e5

App version 3.5.8 (2878)

Re: VMB4000 Homekit Discovering Your Device hangup

JessicaP — Wed, 08 Dec 2021 16:05:43 GMT

Hi fryguy12,

I've sent a token reset request to your Base Station that should resolve the issue. Please reboot your Base Station (remove and reapply power) and allow the Base Station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

topic VMB4000 Homekit Discovering Your Device hangup in Partner Integrations

VMB4000 Homekit Discovering Your Device hangup

Re: VMB4000 Homekit Discovering Your Device hangup