topic Re: iCloud+ Home Secure Video in Partner Integrations

iCloud+ Home Secure Video

pierrejwk — Tue, 30 Nov 2021 23:05:15 GMT

Hi,

I recently bought a 4 pack of Arlo Pro 3 and installed them at home, then i tried to connect them with my iPhone Homekit. I wanted to use iCloud+ Home Secure Video (HSV) but i get an notification that says my accessories are not supported yet.

But still on Apples homepage (see link below) it is stated that Arlo Pro 3 is supported with HomeKit Secure Video. As i understand it its a matter of business question for Arlo that Apple sells the same service with recording.

Am i wrong or are there any bypass for storing on icloud rather than Arlos plan for recording?

https://www.apple.com/ios/home/accessories/#section-camera

Re: iCloud+ Home Secure Video

StephenB — Wed, 01 Dec 2021 11:23:53 GMT

@pierrejwk wrote:

Am i wrong or are there any bypass for storing on icloud rather than Arlos plan for recording?

There is no bypass. Arlo supports HomeKit, but not HSV. https://kb.arlo.com/000062509/What-are-the-benefits-of-connecting-my-Arlo-camera-to-Apple-HomeKit

Re: iCloud+ Home Secure Video

pierrejwk — Sat, 04 Dec 2021 20:29:08 GMT

thanks for the answer, the funny thing is that Apple states that Arlo Pro 3 supports HSV.
Is it ever going to be supported, is it in the pipeline?

Re: iCloud+ Home Secure Video

StephenB — Sun, 05 Dec 2021 11:26:04 GMT

@pierrejwk wrote:

thanks for the answer, the funny thing is that Apple states that Arlo Pro 3 supports HSV.

Not quite. They say the Arlo Pro 3 supports homekit (which is true). But Arlo doesn't support the secure video feature. FWIW, I agree this is confusing.

@pierrejwk wrote:

Is it ever going to be supported, is it in the pipeline?

Arlo hasn't said, but personally I doubt they'll ever support it.