topic Re: Apple HomeKit Secure Video in Partner Integrations

Apple HomeKit Secure Video

Hariet — Mon, 29 Nov 2021 10:28:09 GMT

Hi, I’ve just bought some Arlo ultra 2 cameras, but before I unbox, I’d like to know whether the Apple HomeKit support allows me to store and access recordings using my iCloud secure video storage?

Re: Apple HomeKit Secure Video

StephenB — Mon, 29 Nov 2021 11:23:55 GMT

@Hariet wrote:
I’d like to know whether the Apple HomeKit support allows me to store and access recordings using my iCloud secure video storage?

Unfortunately, it doesn't.

Re: Apple HomeKit Secure Video

Hariet — Mon, 29 Nov 2021 13:41:28 GMT

Thanks. It’s a real shame. Back to the store they go. Love the hardware, just not prepared to sign up for another subscription service…

Re: Apple HomeKit Secure Video

Bison22 — Thu, 02 Dec 2021 22:34:09 GMT

Your right.
Arlo’ subscription greed, is turning off
A lot of Apple Home Kit users.
They will move to another camera system like Eufy.

Re: Apple HomeKit Secure Video

Bertie_FR — Tue, 07 Dec 2021 13:22:53 GMT

It’s a pity that with an advanced Arlo hub, it’s not possible to access HomeKit Secure Video. I recommend Arlo to change its policy to avoid loosing customers (even if its products are good) and to provide a software update to allow HSV. Please

Re: Apple HomeKit Secure Video

jdouglas72 — Thu, 13 Jan 2022 23:26:57 GMT

Likewise, will start to take my cameras down this weekend as a result of not having Homekit Secure Video services. I didn't think it was held out well by Apple HomeKit Accessories that the Arlo system lacked integration with Homekit, simply thought the "dots" represented on the list of cameras were bullet points. Please be advised if you're looking to buy a home camera system that the Arlo system has significant limitations with Apple Homekit. Apple should make this more clear in their accessories list. Eufy, here I come!