topic Re: Homekit Token Reset in Partner Integrations

Homekit Token Reset

npiscopo — Tue, 09 Nov 2021 15:10:05 GMT

Hi,

I do not see the HomeKit option on my base station device. Can someone assist me with a reset token or another fix? I've already removed and re-added my base station and gone through re-adding all of my cameras, but this did not fix the issue. I'd rather not go through all of this again, so any other ideas are greatly appreciated.

Thank you,

Nick

Arlo Pro 3 Smarthub HomeKit missing

npiscopo — Tue, 09 Nov 2021 03:42:52 GMT

I do not see a HomeKit option when I view my SmartHub properties under Devices.

I have removed and re-added the base station (and all my cameras) but this did not resolve. Any suggestions? I’d prefer not to go through all that again.

Thanks

Re: Homekit Token Reset

npiscopo — Tue, 09 Nov 2021 15:47:09 GMT

@ShayneS is this something you can help me with?

Re: Arlo Pro 3 Smarthub HomeKit missing

npiscopo — Tue, 09 Nov 2021 19:14:32 GMT

Or @JamesC, can you assist with this issue. I've seen where a token reset has helped others with a similar issue.

Re: Homekit Token Reset

ctf7 — Wed, 10 Nov 2021 00:19:13 GMT

I am also looking for a Homekit Token Reset. I cannot connect with Homekit at the moment.

Re: Homekit Token Reset

Exolia89 — Wed, 10 Nov 2021 02:57:46 GMT

Hello! I am also needing a reset token so that I can reconnect mine as well. Thank you!

Re: Homekit Token Reset

JamesC — Wed, 10 Nov 2021 18:20:33 GMT

npiscopo, ctf7, Exolia89

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC