topic Arlo Homekit reset need help in Partner Integrations

Arlo Homekit reset need help

aloths — Wed, 03 Nov 2021 18:37:43 GMT

I made the mistake of removing my Arlo base station from HomeKit and now stuck trying to reconnect it to HomeKit, how do i fix this?

HomeKit reset token

Spalazzi — Thu, 04 Nov 2021 08:14:12 GMT

Howdy

Just wondering if you’re able to send me a reset token to link to HomeKit?

Tried and sat there for an hour with nothing.

Cheers

Scott

Re: Arlo Homekit reset need help

JessicaP — Thu, 04 Nov 2021 20:21:43 GMT

Hi aloths and Spalazzi,

I've sent a token reset request to your Base Station/SmartHub that should resolve the issue. Please reboot your Base Station/SmartHub (remove and reapply power) and allow the Base Station/SmartHub to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

Re: Arlo Homekit reset need help

Spalazzi — Thu, 04 Nov 2021 23:14:28 GMT

Thank you that’s worked! Greatly appreciated!