topic Re: Arlo Ultra and Apple Home activity zones and recordings in Partner Integrations

Arlo Ultra and Apple Home activity zones and recordings

JSAUS83 — Tue, 21 Sep 2021 03:34:58 GMT

After upgrading to iOS 15, cameras in HomeKit should now support Activity Zones and Recordings in the Apple Home app when you have an iCloud+ subscription.

For some reason these options do not appear with my Arlo Ultra cameras. i've tried to remove the homekit integration from the Arlo app and re-added the cameras, but that didn't change anything.

Anyone else have this issue?

Re: Arlo Ultra and Apple Home activity zones and recordings

JessicaP — Fri, 24 Sep 2021 14:23:34 GMT

Hi JSAUS83,

Those features are available on HomeKit Secure Video, which we do not support HomeKit Secure Video at this time.

HomeKit videosecure recording

IgnacioMZ — Thu, 23 Sep 2021 19:33:07 GMT

Hi! Does anyone know why no videos are recorded and no Arlo activity notifications appear in HomeKit?

Re: Arlo Ultra and Apple Home activity zones and recordings

Burl424 — Tue, 28 Sep 2021 22:14:02 GMT

Maybe I miss, but Apple calling out support here no?

https://www.apple.com/ios/home/accessories/#section-camera

Re: Arlo Ultra and Apple Home activity zones and recordings

JSAUS83 — Wed, 29 Sep 2021 00:32:20 GMT

Hi,

When will this be supported? We paid a lot of money for the hardware and we can only use bits of it unless the excessively priced and completely unnecessary subscription from Arlo is bought.

Same as there are no thumbnails on videos when you record locally.

It sounds like a cheap money grab to me.

HomeKit Activity Zones

memorycardj — Sun, 15 May 2022 19:36:18 GMT

I've looked through the forums and found a few threads that have helped me get my Arlo system working with HomeKit. Took some removing and adding of the basestations and cameras to get everything finally hooked up right but I got it done.

My question is with HomeKit Activity Zones. I have the activity zones setup correctly in the Arlo app and the notification from the Arlo app are working correctly. However, I get constant notifications from Home app and when I try to set up activity zones in Home app but the options aren't there. What am I doing wrong?