topic Arlo Pro 2 - Homekit not discovering in Partner Integrations

Arlo Pro 2 - Homekit not discovering

dzzh — Fri, 24 Sep 2021 20:12:21 GMT

Hi, I have updated my Arlo app on ios to the latest 3.5.5 release, but I am still having the issue with getting stuck on the homekit setup page. Can someone help and send me the a token reset request to your my station. Thanks!

Arlo Pro 2 Homekit Not Discovering

Kdmoring — Sat, 25 Sep 2021 14:16:24 GMT

Hi there,

I read that I need a token reset sent to my system in order for Home kit to discover my Arlo Pro 2. I was wondering if someone would be able to do that. Thanks.

Re: HomeKit stops working after iOS15 Update

MisterHumbug — Mon, 27 Sep 2021 00:55:12 GMT

This same exact thing happened to me. Is there a way to fix this myself?

Re: HomeKit stops working after iOS15 Update

Jan_Uwe — Mon, 27 Sep 2021 09:27:19 GMT

Same problem here.

Re: Arlo Pro 2 - Homekit not discovering

JessicaP — Mon, 27 Sep 2021 15:31:42 GMT

Hi dzzh, Kdmoring, MisterHumbug, Jan_Uwe,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?