https://community.arlo.com/t5/Partner-Integrations/Arlo-Ultra-and-Homekit/m-p/1833633#M12094 Hello,<BR /><BR />I went through all the post concerning the “no response” problem in Home App on iOS and Apple TV and I haven’t been able to resolve my issues.<BR /><BR />I contacted the chat support and they send me to the same support page or a phone number which is available for the first 90 days of purchase. So … I’m trying here.<BR /><BR />What should I do to have the stream working in HomeKit. In the app all is working great, I reinstalled the base station in HomeKit , restarted the appletv which is the HomeKit hub and then the Arlo base station and still no stream.<BR /><BR />My model number is VMB5000r4 ant the firmware is up to date!<BR /><BR />The Arlo app on the appletv is not working anymore.<BR /><BR />Can someone help me please?<BR /><BR />Thank you. Wed, 22 Sep 2021 10:11:58 GMT Johny2000 2021-09-22T10:11:58Z https://community.arlo.com/t5/Partner-Integrations/Arlo-Ultra-and-Homekit/m-p/1833633#M12094 Hello,<BR /><BR />I went through all the post concerning the “no response” problem in Home App on iOS and Apple TV and I haven’t been able to resolve my issues.<BR /><BR />I contacted the chat support and they send me to the same support page or a phone number which is available for the first 90 days of purchase. So … I’m trying here.<BR /><BR />What should I do to have the stream working in HomeKit. In the app all is working great, I reinstalled the base station in HomeKit , restarted the appletv which is the HomeKit hub and then the Arlo base station and still no stream.<BR /><BR />My model number is VMB5000r4 ant the firmware is up to date!<BR /><BR />The Arlo app on the appletv is not working anymore.<BR /><BR />Can someone help me please?<BR /><BR />Thank you. Wed, 22 Sep 2021 10:11:58 GMT https://community.arlo.com/t5/Partner-Integrations/Arlo-Ultra-and-Homekit/m-p/1833633#M12094 Johny2000 2021-09-22T10:11:58Z https://community.arlo.com/t5/Partner-Integrations/Arlo-Ultra-and-Homekit/m-p/1833748#M12112 <P>Hi Johny2000,</P> <P>&nbsp;</P> <P>You mentioned that you contacted the support team with your issue. Let me reach out to you via private message to gather more information from you.</P> Thu, 23 Sep 2021 14:18:47 GMT https://community.arlo.com/t5/Partner-Integrations/Arlo-Ultra-and-Homekit/m-p/1833748#M12112 JessicaP 2021-09-23T14:18:47Z