topic Arlo Pro 2 HomeKit setup failed in Partner Integrations

Pro 2 HomeKit showing "Discovering your device. please wait."

Retired_Member — Mon, 13 Sep 2021 16:46:41 GMT

I am trying to connect my Arlo Pro 2 base station VMB4000r3 with firmware 1.16.6.2_3890_e9ee661 to Apple Homekit. I have restarted the base station numerous times, and after hitting the Set up button, it is just stuck on "Discovering your device. please wait. Please help!

Arlo Pro 2 HomeKit setup failed

Retired_Member — Mon, 13 Sep 2021 13:41:46 GMT

Re: Arlo Pro 2 homekit issues

JessicaP — Mon, 13 Sep 2021 16:45:56 GMT

Hi Juanchod9,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

Re: Pro 2 HomeKit showing "Discovering your device. please wait."

Retired_Member — Mon, 13 Sep 2021 18:28:23 GMT

Thanks this worked