topic Help! Arlo 2 Pro (VMB 4500 base station not discovered in HomeKit - need token reset in Partner Integrations

Help! Arlo 2 Pro (VMB 4500 base station not discovered in HomeKit - need token reset

DavesFaves — Wed, 18 Aug 2021 00:04:55 GMT

Firmware: 1.16.6.1_3760_9330458

iPhone X / iOS 14.7.1

Re: Help! Arlo 2 Pro (VMB 4500 base station not discovered in HomeKit - need token reset

jguerdat — Wed, 18 Aug 2021 12:49:35 GMT

Details, all of them! What have you tried? What do you see? What are the base LEDs showing?

Re: Help! Arlo 2 Pro (VMB 4500 base station not discovered in HomeKit - need token reset

JessicaP — Wed, 18 Aug 2021 14:40:32 GMT

Hi DavesFaves,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Make sure you're on the latest Arlo iOS app version, which is version 3.5.1 and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?