topic Re: Alexa show 8 Gen 2 wont connect to Arlo Ultra in Partner Integrations

Alexa Show 8 Gen 2 wont connect to Arlo Ultra 80% of the time. Just times out.

ollewis — Mon, 14 Jun 2021 14:51:31 GMT

My Amazon echo 8 will show me one of my ULtra caeras, 80% of the time. It showed me the other one when I first set up Alexa, but now just times out.

It works fine on my desktop and android.

Re: Alexa show 8 Gen 2 wont connect to Arlo Ultra

dcfox1 — Sat, 12 Jun 2021 19:48:16 GMT

@ollewis wrote:
My Amazon echo 8 will show me one of my ULtra caeras, 80% of the time. It showed me the other one when I first set up Alexa, but now just times out.
It works fine on my desktop and android.

Have you tried removing the Alexa app and reinstalling it since it otherwise working with Arlo on App and Web Portal.

Re: Alexa show 8 Gen 2 wont connect to Arlo Ultra

ollewis — Thu, 24 Jun 2021 02:50:37 GMT

yes, not working still

Re: Alexa show 8 Gen 2 wont connect to Arlo Ultra

ollewis — Thu, 24 Jun 2021 02:51:07 GMT

Should also mention one of my arlo is working

Re: Alexa show 8 Gen 2 wont connect to Arlo Ultra

JessicaP — Thu, 24 Jun 2021 14:13:19 GMT

Hi ollewis,

If you're still having problems with the Arlo Alexa skill not working with one of your cameras, please contact the Support Team so they can further investigate the issue you're experiencing. You will find several options for contacting support in the provided link.