topic Re: Arlo Baby does not work with Echo Show 8 in Partner Integrations

Arlo Baby does not work with Echo Show 8. Does not load at all. Works on the Arlo app.

pabloat — Mon, 14 Jun 2021 14:54:23 GMT

Honestly, I don't know if this a problem from Amazon or from Arlo.

I bought the camera and the echo show exclusively to be able to keep an eye on my newborn.

The camera works using the Arlo App but does not work on the Echo Show.

It worked one day and then simply does not load.

I assume is something related to the Alexa Arlo Skill, therefore it's Arlo's problem.

Please help me otherwise to get rid of this camera.

Re: Arlo Baby does not work with Echo Show 8

JessicaP — Mon, 14 Jun 2021 14:53:56 GMT

Hi pabloat,

Try removing the Arlo Alexa skill and re-adding it back on to see if that helps.

Re: Arlo Baby does not work with Echo Show 8

pabloat — Mon, 14 Jun 2021 15:04:58 GMT

Hello Jessica

I tried several times and nothing.

After the "Waiting for Arlo..." screen, the echo show just goes back to the main screen.

I wonder if it's Amazon's issue to contact them directly.

The app and the browser work just fine.

Re: Arlo Baby does not work with Echo Show 8

JessicaP — Mon, 14 Jun 2021 20:07:24 GMT

I would suggesting the Arlo Support Team to further investigate this issue and to see if they can see if it's an issue on Amazon or us. You will find several options for contacting support in the provided link.