Arlo Wired Video Doorbell: Interface with Google Home Hub

capoetc — Thu, 15 Apr 2021 16:20:30 GMT

I bought the Arlo Wired Video Doorbell specifically to link it with my two Google Home Hubs -- I am unable to see out of the front of my house, so this is the only way I can verify who is on my porch. Two questions:

1) Both of my Google Home Hubs worked great with the Arlo Wired Video Doorbell for about a month -- now when I call up the video doorbell, the Google Home Hub displays "The camera stream cannot be played right now." I tried resetting both Google Home Hubs, and then the Video Doorbell came up once and then stopped working again. Is this a software issue? Will it be fixed?

2) What I really want (in addition to the video doorbell working with Google Home) is for the video stream to automatically pop up if there is someone detected on the front porch. Is there a future software fix in the works to make this happen?

All along, the video doorbell has worked on my iPhone app, but I do not always have my phone on me while in the house. I am giving consideration to switching to another video doorbell which will automatically pop up when someone is detected on the porch.

Hi @capoetc Are you on the latest version of Firmware f...

ShayneS — Mon, 19 Apr 2021 18:15:28 GMT

Hi @capoetc

Are you on the latest version of Firmware for you google devices & Arlo Doorbell? You can try to reboot the doorbell by removing > re-Inserting the batteries. If the issue still persists, Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

topic Hi @capoetc Are you on the latest version of Firmware f... in Partner Integrations

Arlo Wired Video Doorbell: Interface with Google Home Hub

Hi @capoetc Are you on the latest version of Firmware f...