https://community.arlo.com/t5/Arlo-Security-Light/Installation-of-the-ARLO-Bridge/m-p/1637087#M762 <P>This can be a common problem, and only required for initial bridge setup.</P> <P>The bridge connects to 2.4 gh only, not 5 ghz. Most routers typically broadcast both 2.4 &amp; 5 ghz.</P> <P>Your phone or tablet will connect to 5 ghz first if both support.</P> <P>Your device needs to be connected to 2.4 ghz Wifi and must force phone or tablet to do so.</P> <P>Could not get bridge to connect because could not force my Samsung S7 Edge to 2.4 ghz.</P> <P>I used my Asus tablet on 2.4 to set everything up, after that it does not matter what freq. the phone or tablet is on.</P> <P>I has same problem with my Lacrosse Weather Station.</P> <P>May not be your problem, but will hopefully help someone.</P> <P>This was more complicated that the Arlo Pro 2 camera system.</P> Wed, 26 Sep 2018 14:15:28 GMT LARRY2716 2018-09-26T14:15:28Z https://community.arlo.com/t5/Arlo-Security-Light/Installation-of-the-ARLO-Bridge/m-p/1637010#M758 <P>My Arlo Bridge installation has been a complete failure after 2 hours it still tells me it cannot find my Wi-Fi.</P> Wed, 26 Sep 2018 19:00:14 GMT https://community.arlo.com/t5/Arlo-Security-Light/Installation-of-the-ARLO-Bridge/m-p/1637010#M758 george1947 2018-09-26T19:00:14Z https://community.arlo.com/t5/Arlo-Security-Light/Installation-of-the-ARLO-Bridge/m-p/1637071#M760 <P>Have you checked the FAQs here for troubleshooting? Here's a starting point:</P> <P>&nbsp;</P> <P><A title="I can’t set up the Arlo Bridge that came with my Arlo Light Security system; what do I do?" href="https://kb.arlo.com/000056275/I-can-t-set-up-the-Arlo-Bridge-that-came-with-my-Arlo-Light-Security-system-what-do-I-do" target="_self">I can’t set up the Arlo Bridge that came with my Arlo Light Security system; what do I do?</A></P> Wed, 26 Sep 2018 16:17:07 GMT https://community.arlo.com/t5/Arlo-Security-Light/Installation-of-the-ARLO-Bridge/m-p/1637071#M760 jguerdat 2018-09-26T16:17:07Z https://community.arlo.com/t5/Arlo-Security-Light/Installation-of-the-ARLO-Bridge/m-p/1637087#M762 <P>This can be a common problem, and only required for initial bridge setup.</P> <P>The bridge connects to 2.4 gh only, not 5 ghz. Most routers typically broadcast both 2.4 &amp; 5 ghz.</P> <P>Your phone or tablet will connect to 5 ghz first if both support.</P> <P>Your device needs to be connected to 2.4 ghz Wifi and must force phone or tablet to do so.</P> <P>Could not get bridge to connect because could not force my Samsung S7 Edge to 2.4 ghz.</P> <P>I used my Asus tablet on 2.4 to set everything up, after that it does not matter what freq. the phone or tablet is on.</P> <P>I has same problem with my Lacrosse Weather Station.</P> <P>May not be your problem, but will hopefully help someone.</P> <P>This was more complicated that the Arlo Pro 2 camera system.</P> Wed, 26 Sep 2018 14:15:28 GMT https://community.arlo.com/t5/Arlo-Security-Light/Installation-of-the-ARLO-Bridge/m-p/1637087#M762 LARRY2716 2018-09-26T14:15:28Z