topic Re: Arlo light won't sync in Arlo Security Light

Arlo light won't sync

arion316 — Sun, 22 Jul 2018 16:54:20 GMT

My 1st light synced just fine and is working great. I went to sync my 2nd light the next day and it won't discover it after trying about 6 times. I scanned the QR code and I pressed the sync button for 5 seconds and it blinked blue but then it just fails to discover the light. Just says "Looking for your light" and then finally says "Association failed". Any help would be appreciated.

Re: Arlo light won't sync

steve_t — Mon, 23 Jul 2018 02:51:50 GMT

How close/far away is your light from the bridge when you try to sync?

Re: Arlo light won't sync

arion316 — Mon, 23 Jul 2018 02:56:34 GMT

Only about 6ft, same room

Re: Arlo light won't sync

JamesC — Mon, 23 Jul 2018 17:27:47 GMT

arion316,

Try unplugging the bridge, plug back in, allow the bridge to come online and then attempt to sync the second light. Do you still see the same behavior?

JamesC

Re: Arlo light won't sync

arion316 — Tue, 24 Jul 2018 01:44:03 GMT

James that seemed to do the trick, thanks for that!