topic Re: Arlo Security Lights • Notification but No LED Lighting Nor Video Recording. in Arlo Security Light

Arlo Security Lights • Notification but No LED Lighting Nor Video Recording.

jcbrown59 — Sat, 23 Jun 2018 01:58:07 GMT

Arlo Security Lights Manual Switch Works Fine.

Re: Arlo Security Lights • Notification but No LED Lighting Nor Video Recording.

JamesC — Mon, 25 Jun 2018 15:10:34 GMT

jcbrown59,

After creating the custom mode, try rebooting your base station. Do you still experience an issue?

JamesC

Re: Arlo Security Lights • Notification but No LED Lighting Nor Video Recording.

jcbrown59 — Mon, 25 Jun 2018 15:58:36 GMT

Rebooted Base Station. Arlo Security Light Not Turning On When Motion Detected. Text Message is Being Sent When Motion Detected.

Re: Arlo Security Lights • Notification but No LED Lighting Nor Video Recording.

st_shaw — Tue, 26 Jun 2018 02:31:21 GMT

Is it dark? In case you don't know this, the lights will not come on due to motion detection unless it's dark where the light is located.

Re: Arlo Security Lights • Notification but No LED Lighting Nor Video Recording.

jcbrown59 — Tue, 26 Jun 2018 02:41:28 GMT

It is Dark Now. It is Working. It Can Be Slow to Respond if Distance Between Light and Bridge. I Have Lights Cross-Linked with Different Light Durations.

Re: Arlo Security Lights • Notification but No LED Lighting Nor Video Recording.

timd4 — Tue, 03 Jul 2018 02:39:53 GMT

I have the same problem, still. The light works fine in manual mode, but not in Armed mode. The rule for motion detection is triggered, since the push notification is sent, but the light itself does not turn on. I tried the Armed and Custom mode to no avail.

Any ideas besides restarting the bridge?

Re: Arlo Security Lights • Notification but No LED Lighting Nor Video Recording.

jguerdat — Tue, 03 Jul 2018 12:29:18 GMT

Don't forget that the light will not light up if the ambient light level is too high. Test it in darkness.

Re: Arlo Security Lights • Notification but No LED Lighting Nor Video Recording.

JamesC — Tue, 03 Jul 2018 14:48:31 GMT

timd4,

As mentioned by jguerdat, if you test in darkness, does the light turn on?

JamesC

Re: Arlo Security Lights • Notification but No LED Lighting Nor Video Recording.

timd4 — Tue, 03 Jul 2018 16:25:25 GMT

My first go-to point were the manual and the forums, where this was mentioned. So, yes, I tried this in darkness. The manual mode, range finder, and motion sensor test all work fine. It just never turned on based on the rule.

Re: Arlo Security Lights • Notification but No LED Lighting Nor Video Recording.

jguerdat — Tue, 03 Jul 2018 18:08:48 GMT

Restarting the bridge would be a good first step. Reinserting the battery in the light would also be good. If still no good, remove the light from Settings, My Devices and resync. Any luck?

Re: Arlo Security Lights • Notification but No LED Lighting Nor Video Recording.

timd4 — Tue, 03 Jul 2018 18:10:20 GMT

I tried all of those steps before reaching out to this forum. No, the light won't turn on in the dark.

Re: Arlo Security Lights • Notification but No LED Lighting Nor Video Recording.

ML — Wed, 04 Jul 2018 07:46:05 GMT

Understand the Arlo Light won't turn on until it is dark. Any idea how dark, below lux?

Anyway to change that setting?

Thanks

Re: Arlo Security Lights • Notification but No LED Lighting Nor Video Recording.

jguerdat — Wed, 04 Jul 2018 12:40:04 GMT

@timd4 wrote:

I tried all of those steps before reaching out to this forum. No, the light won't turn on in the dark.

Then I'd try a total system reset by removing the bridge and lights from Settings, My Devices and start fresh. If no good, swap at the store or open a case with support here.

Re: Arlo Security Lights • Notification but No LED Lighting Nor Video Recording.

jguerdat — Wed, 04 Jul 2018 12:41:22 GMT

@ML wrote:

Understand the Arlo Light won't turn on until it is dark. Any idea how dark, below lux?

Anyway to change that setting?

The lux setting is unknown and, no, you can't change it other than to cover the ambient light sensor.

Re: Arlo Security Lights • Notification but No LED Lighting Nor Video Recording.

timd4 — Thu, 05 Jul 2018 04:44:51 GMT

@jguerdat wrote:

@timd4 wrote:

I tried all of those steps before reaching out to this forum. No, the light won't turn on in the dark.

Then I'd try a total system reset by removing the bridge and lights from Settings, My Devices and start fresh. If no good, swap at the store or open a case with support here.

Thanks for trying to help. I may have found the issue.

After I got the light, I tried various setups incl. a mode for my camera that includes the light. That never worked. When I tried the reset and other options mentioned above, I forgot to undo the mode for the camera. Once I removed that mode, the light started working. Lesson learned, you cannot have two modes configured that want to turn the light on.