topic Re: Security light battery will not hold charge in Arlo Security Light

Security light battery will not hold charge

Marnett301 — Sat, 08 Jun 2024 23:31:48 GMT

My security light will charge and work whilst plugged into power. As soon as I pull out the power cable, it stops working. How do I fix this issue?

Re: Security light battery will not hold charge

jguerdat — Sun, 09 Jun 2024 14:16:53 GMT

You may have a faulty battery or one that has completely discharged. I believe the lights use the same battery as the original Pro and Pro 2 cameras so you may need to buy a new one. However, try this FAQ to see if you can revive the old battery:

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

The trick is the plug and unplug several times to get enough charge into the battery to allow it to then properly charge. If this works, be sure to proactively charge the batteries.

Re: Security light battery will not hold charge

jguerdat — Wed, 16 Oct 2024 13:58:58 GMT

The above reply rather sounds like an AI response.

Arlo cameras are not repairable but RMAs are possible within the warranty period. Security lights are very likely out of warranty. If you have multiple batteries (maybe from multiple lights or cameras that use the same battery) you can swap them around to see if the battery has an issue or it's the light that's the problem. Check the battery contacts and clean them on each side of the connection. How do you know the battery is charging?

Re: Security light battery will not hold charge

ruby05guy — Sat, 30 Nov 2024 09:51:33 GMT

I faced similar kind of issue last time, I am still searching for some proper solution.

Re: Security light battery will not hold charge

BrookeN — Mon, 09 Dec 2024 16:45:11 GMT

Are you still seeing this same behavior?

Re: Security light battery will not hold charge

rose45scott — Tue, 29 Apr 2025 12:15:19 GMT

@Marnett301 wrote:
My security light will charge and work whilst plugged into power. As soon as I pull out the power cable, it stops working. How do I fix this issue?

Facing same issue here. Help is appreciated.

Re: Security light battery will not hold charge

BrookeN — Mon, 05 May 2025 16:35:55 GMT

Have you tried this:

You may have a faulty battery or one that has completely discharged. I believe the lights use the same battery as the original Pro and Pro 2 cameras so you may need to buy a new one. However, try this FAQ to see if you can revive the old battery:

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

The trick is the plug and unplug several times to get enough charge into the battery to allow it to then properly charge. If this works, be sure to proactively charge the batteries.