topic Re: Arlo Light Bridge Not Connecting and Arlo App Not Letting Continue Even When Bluetooth is Enable in Arlo Security Light

Bridge Not Connecting and Arlo App Not Letting Continue Even When Bluetooth is Enabled

b1gg33k — Wed, 03 Jun 2020 21:43:33 GMT

My Arlo light bridge stopped connecting and I reset the switch to reconfigure. When I use the Arlo app on both an iPhone and iPad and select to add a new device followed by Light Bridge I am instructed to turn on bluetooth. Bluetooth is enabled on both the iPhone and iPad and the option to "Continue" is never enabled.

I am unable to reconfigure and add the Light Bridge to my Arlo account.

Thanks for any guidance and assistance.

Re: Arlo Light Bridge Not Connecting and Arlo App Not Letting Continue Even When Bluetooth is Enable

jguerdat — Wed, 03 Jun 2020 14:09:01 GMT

Have you rebooted the phone and reinstalled the app?

Re: Arlo Light Bridge Not Connecting and Arlo App Not Letting Continue Even When Bluetooth is Enable

migman_2001 — Thu, 22 Oct 2020 19:12:26 GMT

10/22/2020

I just purchased a 3 light set. I ran into this same problem.

Using iPad. What I found is that need to be done is go into the settings on iOS and scroll down to the Arlo app. Click on Arlo app and turn on Bluetooth and camera. Then restart the install process within the arlo app. This worked for me.