topic Bridge to security lights will not connect in Arlo Security Light

Arlo bridge for security lights not working. Showing purple.

dchavarria — Mon, 03 Aug 2020 14:55:54 GMT

Light on the Arlo bridge is purple what do I need to do to get it to the amber color?

Bridge to security lights will not connect

dchavarria — Sat, 01 Aug 2020 01:35:37 GMT

Plugged in bridge to the security lights but it still won’t connect

Re: Arlo bridge for security lights not working

StephenB — Sat, 01 Aug 2020 11:07:55 GMT

@dchavarria wrote:
Light on the Arlo bridge is purple what do I need to do to get it to the amber color?

Is it blinking or solid?

Normally it is solid purple when the bridge is booting up. Blinking purple means that it is connected to your wifi, but can't reach the internet. https://kb.arlo.com/000062037/What-do-the-LEDs-on-my-Arlo-Security-Light-system-mean

Note you don't want it to be solid amber. You want it to be solid blue.

Re: Bridge to security lights will not connect

jguerdat — Sat, 01 Aug 2020 14:03:01 GMT

That description doesn't sound like you followed the installation procedure. First you have to connect the bridge to the base and then the lights to the bridge. Maybe detailing the exact steps you've taken would help. Also, read the specific FAQs here in the support area for detailed help in resetting/connecting.