Arlo Security Light System not connecting to WiFi router. Checked WiFi setting and no VPN running.

Gohard — Tue, 07 Jul 2020 14:42:24 GMT

Now was trying to add the Arlo Security Light - but can NOT get the Gateway (ABB1000) to connect to the Wifi.

Tried every troubleshooting I can find - read every comment. Read and tried these instructions multiple times:
https://kb.arlo.com/000061837/I-can-t-set-up-the-Arlo-Bridge-that-came-with-my-Arlo-Light-Security-s...
https://kb.arlo.com/000061857/How-do-I-perform-a-factory-reset-on-my-Arlo-Bridge

2.4 GHz, yes. WPA2 security, yes. MAC address filtering is disabled, yes. Same wifi network as my phone running the Arlo app, yes. No VPN Clients or Servers running on my network. Antivirus irrelevant (none on my phone). Bridge is plugged into wall with logo upright (not upside down) and not on the floor - 4 feet away from wifi router line-of-sight.

My router does see the Gateway - DHCP does assign it an IP address according to my Router - but the Arlo App doesn't see it.

After entering the Wifi password in the app during the setup, the Gateway LED always turns off (after it blinks blue about 3 times)... sits at "Connecting to <SSID>" in the app for a while, then ends with "Arlo could not connect to <SSID>.

Re: Arlo Security Light System not connecting to WIFI ROUTER

jguerdat — Tue, 07 Jul 2020 13:35:18 GMT

Might be fastest to swap at the store.

topic Arlo Security Light System not connecting to WiFi router. Checked WiFi setting and no VPN running. in Arlo Security Light

Arlo Security Light System not connecting to WiFi router. Checked WiFi setting and no VPN running.

Re: Arlo Security Light System not connecting to WIFI ROUTER