topic Light battery won't charge in Arlo Security Light

Light battery won't charge

ADL2685 — Fri, 28 Feb 2020 16:45:47 GMT

I realized the arlo security lights weren't working and noticed the batteries were dead. I brought it inside to charge and left it on for over 24hrs to make sure it had a good charge and when I unplugged the device, it automatically goes offline on my app bc the battery is dead. It won't charge. The system is under a year old. What am I doing wrong?

Re: Light battery won't charge

StephenB — Fri, 28 Feb 2020 17:08:59 GMT

@ADL2685 wrote:
I realized the arlo security lights weren't working and noticed the batteries were dead. I brought it inside to charge and left it on for over 24hrs to make sure it had a good charge and when I unplugged the device, it automatically goes offline on my app bc the battery is dead. It won't charge. The system is under a year old.

I suggest contacting support: https://www.arlo.com/en-us/support/contact.aspx

Re: Light battery won't charge

TomMac — Fri, 28 Feb 2020 17:57:33 GMT

Attempt to charge the battery about 6x... if it was to flat the charger can't start a proper charge till the V gets high enough.

read this;

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do