topic Re: Arlo Security Light - Web Page Edit Mode Rules Problems in Arlo Security Light

Arlo Security Light - Web Page Edit Mode Rules Problems

Johnny1005 — Mon, 23 Sep 2019 18:52:37 GMT

I have discovered that at the Arlo web page (FALCON_NSP_P1.06) using the Microsoft Edge , Firefox & Chrome browsers, by navigating to the Mode > Lights > Armed > Rules, that the Arlo Lights that are named do not show the lights names but rather, they all display the same, "{{getRuleName(rule)}}" The cameras are not identifiable.

Then when selecting to "Edit" any of my mystery named cameras, the name of the camera properly displays, I can make changes to the settings but when I select "Save" Nothing happens, as if the "Save" button is dead.

I noticed these problem for about a week now, give or take.

The solution to making changes to the lights settings are by using the mobile app that works normally. The problems are with the web site (https://my.arlo.com/#/modes/5631855517F2D/rule/edit/58R1855N0C274).

Re: Arlo Security Light - Web Page Edit Mode Rules Problems

jguerdat — Tue, 24 Sep 2019 13:31:43 GMT

I see the same thing here. @JamesC ?

Re: Arlo Security Light - Web Page Edit Mode Rules Problems

JamesC — Tue, 24 Sep 2019 22:20:59 GMT

Thanks for bringing this to our attention. I will raise this issue with the client team.

JamesC

Re: Arlo Security Light - Web Page Edit Mode Rules Problems

mamarcac — Wed, 25 Sep 2019 12:31:57 GMT

@JamesC any update? Still happening 9/25.

Re: Arlo Security Light - Web Page Edit Mode Rules Problems

Johnny1005 — Wed, 25 Sep 2019 12:39:30 GMT

James C, I'll be looking for the fix. Thanks!

Re: Arlo Security Light - Web Page Edit Mode Rules Problems

JamesC — Wed, 16 Oct 2019 18:10:44 GMT

This should now be resolved. Please let us know if you still continue to experience this issue.

JamesC

Re: Arlo Security Light - Web Page Edit Mode Rules Problems

Johnny1005 — Wed, 16 Oct 2019 18:32:23 GMT

It is fixed!