topic Re: Dusk to Dawn in Arlo Security Light

Security light Dusk to Dawn missing on 1 camera

pietrzej — Tue, 15 Oct 2019 20:46:51 GMT

I recently purchased 2 twin packs of Arlo lights. All installed all working fine all firmware updated to 3.2.51.
I have noticed that 3 of the lights have “Dusk to Dawn” option and one of them doesn’t!?
Tried uninstalling and reinstalling with no luck!
Any ideas on this?

Re: Dusk to Dawn

ShayneS — Tue, 15 Oct 2019 20:48:13 GMT

Hi @pietrzej

Are all the lights updated to the latest firmware?

Is this setting missing on the web browser & mobile app?

Re: Dusk to Dawn

pietrzej — Tue, 15 Oct 2019 23:27:40 GMT

@ShayneS
All the lights have the same firmware 3.2.51
3 of 4 light have dusk to dawn option in the app, not sure about web as when i try to go through web i get transferred to app anyways.
I will check later on tonight when you’re get home and i will let you know.

Re: Dusk to Dawn

pietrzej — Wed, 16 Oct 2019 10:19:22 GMT

@ShayneS
I can now confirm that the dusk to dawn setting is missing in both the ios app and the web but only for one of the lights my other 3 lights have it!
Any suggestions?

Re: Dusk to Dawn

ShayneS — Wed, 16 Oct 2019 18:07:28 GMT

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support