topic Re: Camera view on a widescreen monitor. in Arlo Home Security System

Camera view on a widescreen monitor.

starcrackle — Tue, 14 Nov 2023 17:57:03 GMT

I have a 49" widescreen monitor and when I view Arlo footage using a web browser it is too small, but if I press the maximise button it just massively zooms into the the centre of the video, making it unusable, rather than maintaining the aspect ratio and putting black bars on each side. This happens on Edge, Chrome and Firefox browsers. Other camera providers I have used maintain the aspect ratio correctly.

Has anyone else had this issue or solved it?

Re: Camera view on a widescreen monitor.

StephenB — Wed, 15 Nov 2023 12:45:57 GMT

What is the resolution and aspect ratio of the widescreen monitor???

Re: Camera view on a widescreen monitor.

starcrackle — Wed, 15 Nov 2023 12:50:56 GMT

It is a Samsung CHG90 49" monitor with a resolution of 3840 x 1080 and aspect ration of 32:9

Re: Camera view on a widescreen monitor.

StephenB — Wed, 15 Nov 2023 12:57:23 GMT

@starcrackle wrote:

It is a Samsung CHG90 49" monitor with a resolution of 3840 x 1080 and aspect ration of 32:9

Thanks, that is helpful.

@JamesC - this appears to be a bug in the web client, that really should be fixed.