topic Re: Security system multiple keypads? in Arlo Home Security System

Security system multiple keypads?

Fpiii — Mon, 12 Jun 2023 18:09:44 GMT

Hi,

We have 6 cameras and would to add the security system. We have 3 main egresses to our home. Do we need multiple keypads to allows the alarms to be deactivated upon entry at each egress? We'd rather not have our children have access to the app, physical devices are preferable.

Re: Security system multiple keypads?

JamesC — Mon, 12 Jun 2023 18:40:53 GMT

Fpiii,

Additional keypad accessories will be available soon for those who need them for additional entry points.

You can find these here once they are available: https://www.arlo.com/en-us/accessories.homesecuritysystem

JamesC

Re: Security system multiple keypads?

jasonweaver — Sat, 04 Nov 2023 15:58:31 GMT

@JamesC Is it still expected that additional keypads will be available?

Re: Security system multiple keypads?

JamesC — Mon, 06 Nov 2023 17:19:53 GMT

jasonweaver,

Yes. Keep an eye on arlo.com for availability and release announcements.

JamesC

Re: Security system multiple keypads?

bikeman147 — Fri, 15 Mar 2024 03:40:26 GMT

JamesC,

We are 9 months away from the first suggestion that multiple keypads would be available as a hardware add-on supported by the Arlo Secure software.

Admittedly, I should know better than to make purchase decisions based on pipe dreams, but this solution seemed inevitable and short term. It's simply not practical to have only one keypad for all but limited floor plans/apartment situations. So, from a business perspective, Arlo shouldn't want to be single keypad only security system very long. Right?

We have not been able to arm our Arlo Secure system for 7 months because of the size/layout of our house. We have, however, been paying for the monthly support on many features we cannot use - including the basic security system.

Is there a realistic ETA on additional keypad availability with fully functional software support? I cannot logic myself into being patient much longer.

JasonT

Re: Security system multiple keypads?

JamesC — Thu, 25 Apr 2024 19:17:41 GMT

The Wire-Free keypad accessory is now available on arlo.com for purchase. For more information, see here: https://www.arlo.com/en-us/accessories/KB1001-100NAS.html

JamesC

Re: Security system multiple keypads?

juansans — Mon, 29 Apr 2024 05:02:51 GMT

The question of multiple keypads, its important if you have different floors at home, but pads need to be in synch so you don’t need to arm/disarm each. My question is:

1. When this capability will become available

2. is there a way to listen the chime sound when a door opens on a different room/floor if I have the keypad in the first floor.
3. Arlo keypad makes a sound when a door opens but not when it closes. Is there a setting to enable sound also when it closes?

Re: Security system multiple keypads?

JamesC — Mon, 29 Apr 2024 16:40:44 GMT

juansans,

1. As long as the keypads are linked to the same account/location, they will both manage the same modes at that location. For more information on how to set up a Wire-Free keypad, see here: https://kb.arlo.com/000063043/How-do-I-setup-and-install-my-Arlo-Wire-Free-Keypad

2. A notification will be sent to your mobile device.

3. When the access trigger is enabled, the sensor will monitor for open and send a notification to your mobile device when closed. See here for more information: https://kb.arlo.com/000062946/How-does-the-Arlo-All-in-One-Sensor-detect-Open-Close-Access-events

JamesC

Re: Security system multiple keypads?

juansans — Tue, 30 Apr 2024 06:24:48 GMT

Thanks for the prompt response.

Re: Security system multiple keypads?

Minh5171 — Mon, 27 May 2024 14:53:59 GMT

Can i use 2 wire keypad hub in one system. One upstairs and one downstairs

Re: Security system multiple keypads?

StephenB — Tue, 28 May 2024 10:51:42 GMT

@Minh5171 wrote:

Can i use 2 wire keypad hub in one system. One upstairs and one downstairs

Read post 8 above.

Re: Security system multiple keypads?

bikeman147 — Tue, 28 May 2024 16:48:56 GMT

Not according to Arlo. The wired one acts as the primary. Secondary keypads were not released last I looked.

I hope to be corrected as I’ve been waiting for multiple keypads for a long time now.

Re: Security system multiple keypads?

bikeman147 — Tue, 28 May 2024 16:53:21 GMT

I just caught up on my own complaint and whining thread!

JamesC. Thanks for getting this solution out and available to the Arlo community. Ordering now!

thank you thank you thank you.