Help Installing Arlo Home Security System

EL015 — Wed, 12 Jul 2023 00:13:28 GMT

Bought the Arlo Home Security System SS1201 (First Arlo product that i bought)

Using ios 16.5.1, downloaded Arlo Secure app version 4.6.1

but when i launch the app to setup the keyboard hub

Launch the Arlo Secure App.
Confirm the Location where you want your device to be installed.
Tap Devices.
Tap.
Tap Security System. <——— is missing

Only choices are: Camera, Lights, Doorbells & Chimes and Base Station/Hub

Scanned the QR setup code at the back of the keyboard hub and it brings me to the setup of chimes 2.

How do i install this? Is this a app bug? If it is, any other way to setup? Thanks

Re: Help Installing Arlo Home Security System

JamesC — Wed, 12 Jul 2023 00:23:13 GMT

EL015,

Where are you located? The Arlo Home Security system has not launched in all regions and will not be available to onboard in the Arlo Secure mobile app if you're in a region in which the system is not available.

JamesC

topic Re: Help Installing Arlo Home Security System in Arlo Home Security System

Help Installing Arlo Home Security System

Re: Help Installing Arlo Home Security System