topic Re: Keypad Sensor Hub - is it also a Smart Hub? in Arlo Home Security System

Keypad Sensor Hub - is it also a Smart Hub?

andy525 — Mon, 20 Mar 2023 18:03:33 GMT

I'm considering buying the Arlo Home Security System but have a question about the Keypad Sensor Hub. Does it function as a "base station" in the way that the Arlo SmartHub does? Specifically, I want to know if the Keypad Sensor Hub can connect directly to a WiFi router via ethernet to provide a more stable connection for accessories, in particular an Essential Wire-Free Video Doorbell, etc.

A side note: it's kind of ridiculous that I can't speak with a live sales agent to clarify questions like this... I don't have a paid subscription but that's because I don't even own the product yet!!

Re: Keypad Sensor Hub - is it also a Smart Hub?

jguerdat — Tue, 21 Mar 2023 11:54:26 GMT

The security hub does not function as a base station - only the sensors connect to it. The hub only uses WiFi to connect to your router - there's no Ethernet port.

Re: Keypad Sensor Hub - is it also a Smart Hub?

andy525 — Tue, 21 Mar 2023 15:18:07 GMT

Thank you! Good to know. It seems strange that it wouldn't be able to function as a base station/hub as well.

Re: Keypad Sensor Hub - is it also a Smart Hub?

AvonPat — Tue, 28 Mar 2023 17:08:22 GMT

It can function as a hub for SecureLink-enabled cameras. As of right now, only the 5S has that capability. Older cameras cannot connect to it.