topic Re: Professional Monitoring in Arlo Home Security System

Professional Monitoring

Truesavage564 — Mon, 06 Mar 2023 09:33:55 GMT

Who does Arlo outsource their professional monitoring to? Ex. Cops Monitoring, Rapid response monitoring.

Re: Professional Monitoring

JamesC — Mon, 06 Mar 2023 17:13:44 GMT

Arlo Professional Monitoring is a paid subscription service for the Arlo Home Security System. This service provides 24/7 around-the-clock Professional Monitoring from Live Security Experts. Live Security Experts monitor your home, so you don't have to.

You can find more information on professional monitoring here: https://kb.arlo.com/000062864/What-is-Arlo-Professional-Monitoring

JamesC

Re: Professional Monitoring

Truesavage564 — Mon, 06 Mar 2023 20:53:22 GMT

That did not answer the question.
Who does Arlo outsource their Monitoring to? I know Arlo does not have an in house monitoring station, so I wanted to know what company does Arlo use to do the monitoring?

I wish there was a way of contacting Arlo by phone or email but can’t even do that to ask questions about products before buying them unless your a paid subscriber already which doesn’t make any sense.

Re: Professional Monitoring

JamesC — Mon, 06 Mar 2023 22:20:23 GMT

Truesavage564,

This service is provided by Arlo agents for accounts with the Arlo Secure Plus subscription plan and emergency contact information available and within the Arlo Secure app.

JamesC