topic Re: Camera not recording in Arlo Home Security System

Camera not recording

Brydzia — Sat, 08 Aug 2026 12:14:55 GMT

Hi my camera its not recordning. I will buy 24/7 plan and its not worlking double time take money from my account but still doesnt work. How i can fic this?

Re: Camera not recording

jguerdat — Sat, 08 Aug 2026 13:47:14 GMT

WHich camera? Is it powered from the wall (needed for battery cameras)? ALso, to be clear, this is for the CVR subscription, right?

Re: Camera not recording

Brydzia — Sat, 08 Aug 2026 17:38:19 GMT

Yes on the wall but i have battery i pay plan 24/7 so why dont recording? What more need to be working properly?

Re: Camera not recording

Brydzia — Sat, 08 Aug 2026 17:42:35 GMT

I didint have any option to add CVR to my account and why if its plan 24/7 recording need to add separetly?

Re: Camera not recording

StephenB — Sat, 08 Aug 2026 18:47:31 GMT

@Brydzia wrote:

I didint have any option to add CVR to my account and why if its plan 24/7 recording need to add separetly?

CVR is only offered for some camera models. Plus it requires the camera to be powered from an AC charger and that the camera be paired with an Arlo Hub.

What camera model do you have?
Do you also have an Arlo Hub
Is your camera being charged with an AC charger?