https://community.arlo.com/t5/Arlo-Home-Security-System/Camera-is-broken/m-p/2482621#M2435 <P>Good afternoon</P> <P>I have a broken video surveillance camera</P> <P>How do you proceed with the exchange?</P> Tue, 09 Jun 2026 23:26:18 GMT RuiLemos 2026-06-09T23:26:18Z https://community.arlo.com/t5/Arlo-Home-Security-System/Camera-is-broken/m-p/2482621#M2435 <P>Good afternoon</P> <P>I have a broken video surveillance camera</P> <P>How do you proceed with the exchange?</P> Tue, 09 Jun 2026 23:26:18 GMT https://community.arlo.com/t5/Arlo-Home-Security-System/Camera-is-broken/m-p/2482621#M2435 RuiLemos 2026-06-09T23:26:18Z https://community.arlo.com/t5/Arlo-Home-Security-System/Camera-is-broken/m-p/2482631#M2436 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1140463">@RuiLemos</a>&nbsp;wrote:<BR /> <P>Boa tarde</P> <P>Tenho câmera videovigilância avariada</P> <P>Como se procede a troca ?</P> <HR /></BLOCKQUOTE> <P>Contact paid support using the support center in the app.</P> <P>&nbsp;</P> <P>If you don't have a subscription, you can post back and the mods can help you reach them.</P> <P>&nbsp;</P> <P>Can you give more details on what is wrong?&nbsp; Often we can resolve issues (though not of course hardware failures).</P> Tue, 09 Jun 2026 14:59:48 GMT https://community.arlo.com/t5/Arlo-Home-Security-System/Camera-is-broken/m-p/2482631#M2436 StephenB 2026-06-09T14:59:48Z