topic Need Assistance: Some, but not all, All-In-One Sensors show they can trigger an emergency response. in Arlo Home Security System

Need Assistance: Some, but not all, All-In-One Sensors show they can trigger an emergency response.

James27 — Fri, 24 Apr 2026 02:24:01 GMT

Why do some, but not all, of my All-In-One Sensors have an icon under modes indicating "Devices with this icon will trigger an emergency response"? Only some of my sensors have this icon, so I'm confused why some do and not others. Is there a way to turn this On or Off? I have been unable to locate this option if one exists.

Re: Need Assistance: Some, but not all, All-In-One Sensors show they can trigger an emergency res...

BrookeN — Fri, 24 Apr 2026 15:54:05 GMT

Your plan does not cover emergency response. You would need the Premium plan with ER and 24/7 professional monitoring.

Re: Need Assistance: Some, but not all, All-In-One Sensors show they can trigger an emergency respon

James27 — Sun, 26 Apr 2026 14:43:36 GMT

Thanks for the response but your reply does not answer any of the questions asked.

Again, why do some, but not all, of my All-In-One Sensors have an icon under modes indicating "Devices with this icon will trigger an emergency response"? Only some of my sensors have this icon, so I'm confused why some do and not others.

Is there a way to turn this On or Off? I have been unable to locate this option if one exists.

Regards.

Re: Need Assistance: Some, but not all, All-In-One Sensors show they can trigger an emergency respon

BrookeN — Mon, 27 Apr 2026 15:53:30 GMT

The icon is typically tied to whether or not an "Activate Panic" action is enabled. If you disable the action then the icon wont show, but there is no button to control the icon itself.

Also keep in mind that not all devices can activate panic. You cannot assign a camera that action. That is more than likely the reason you are only seeing it on certain sensors.

Re: Need Assistance: Some, but not all, All-In-One Sensors show they can trigger an emergency respon

James27 — Mon, 27 Apr 2026 18:52:45 GMT

Thanks, but that must not be it because only one of the 1 of the nine all-in-one sensors had panic selected. I unselected it and the icon did not go away. Keep in mind 9 out of 12 total all-in-one sensors are showing this icon.

Re: Need Assistance: Some, but not all, All-In-One Sensors show they can trigger an emergency respon

BAS1971 — Fri, 22 May 2026 01:34:44 GMT

I have the same problem except that triggering the particular sensor also then triggers a panic alert and countdown. The sensors are set to alert when "Access Opened" but I have found that even enabling "Access Closed" will activate the Emergency Response setting. There are other door sensors with the exact same settings that do not do this. I tried deleting the settings for one of the sensors and then setting them up again from scratch but enabling the "Access Opened" setting (to record a video) again automatically enable the Emergency Response setting.

Re: Need Assistance: Some, but not all, All-In-One Sensors show they can trigger an emergency respon

BrookeN — Fri, 22 May 2026 14:49:38 GMT

I can have someone from support look into this. Can you please dm me a callback number as well as a good time to call. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.

Re: Need Assistance: Some, but not all, All-In-One Sensors show they can trigger an emergency respon

James27 — Fri, 22 May 2026 15:11:31 GMT

Not sure what changed, but the icon has now disappeared on the all-in-one sensors that had it previously. Guess we'll wait to see if it ever shows up again.