topic Paid but subscriptions not recognised in Arlo Home Security System https://community.arlo.com/t5/Arlo-Home-Security-System/Paid-but-subscriptions-not-recognised/m-p/2477918#M2301 <P>Last 5 months paying for the subscriptions but still not working. Want to get refund&nbsp;</P> Mon, 13 Apr 2026 15:28:54 GMT Ryad815 2026-04-13T15:28:54Z Paid but subscriptions not recognised https://community.arlo.com/t5/Arlo-Home-Security-System/Paid-but-subscriptions-not-recognised/m-p/2477918#M2301 <P>Last 5 months paying for the subscriptions but still not working. Want to get refund&nbsp;</P> Mon, 13 Apr 2026 15:28:54 GMT https://community.arlo.com/t5/Arlo-Home-Security-System/Paid-but-subscriptions-not-recognised/m-p/2477918#M2301 Ryad815 2026-04-13T15:28:54Z Re: Paid but subscriptions not recognised https://community.arlo.com/t5/Arlo-Home-Security-System/Paid-but-subscriptions-not-recognised/m-p/2477932#M2302 <P>Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.</P> Mon, 13 Apr 2026 18:32:23 GMT https://community.arlo.com/t5/Arlo-Home-Security-System/Paid-but-subscriptions-not-recognised/m-p/2477932#M2302 BrookeN 2026-04-13T18:32:23Z