topic All-in-one Incomplete Setup in Arlo Home Security System

All-in-one Incomplete Setup

Mad_Madam_Mim — Wed, 18 Mar 2026 19:30:27 GMT

I've been experiencing a couple issues:

While adding a new all-in-one sensor I get incomplete setup. I tried completing the "Finish Onboarding" using the website and the mobile app and it appears successful. However if you navigate away and back the device once again shows up as incomplete setup. However, I was able to add the device into a routine as an option.
I am no longer able to arrange my devices using the Web site or mobile app. I get an error every time.

I've tried uninstalling the app on my phone.

I've tried factory reseting the sensor and adding it again.

I've tried using the website.

Re: All-in-one Incomplete Setup

ShayneS — Fri, 20 Mar 2026 22:16:24 GMT

The Arlo development team is currently investigating reports of this behavior. We will provide an update as soon as we have more information to share with the community.

Re: All-in-one Incomplete Setup

ShayneS — Mon, 11 May 2026 18:15:50 GMT

Hi @Mad_Madam_Mim

Are you still experiencing this symptom?

Thanks