topic Re: Help Finding favorites in Arlo Home Security System

Help Finding favorites

HMishkoff — Mon, 12 May 2025 23:32:14 GMT

I just upgraded to the "new" layout, and I'm having trouble finding the video clips I've marked as favorites.

I know I can set a filter so that only favorites are displayed, but that's not what I'm trying to do: I want to list all my video clips, but I want my favorites to be marked so I can see which ones they are.

This was trivially easy under the old layout, but I can't figure out how to do it under the new layout. Is it possible?

Thanks for your help!

Re: Help Finding favorites

ShayneS — Tue, 13 May 2025 16:27:03 GMT

Hi @HMishkoff

We are listening to the feedback on this change. To favorite a recording, you can navigate to the Feed section > Swipe right on a recording > More > Select Favorite. To see if a recording is favorited, you can filter the feeds from the top right (3 Dots) or swipe right on the recording.

Re: Help Finding favorites

HMishkoff — Tue, 13 May 2025 17:17:21 GMT

BUT... you can't look at a list of video clips and see at a glance which ones are marked as favorites, like you used to be able to do.

Here's why that's important to me: I have four cameras in active areas, they fire quite often. When I go to the Arlo tab in my browser (I work at home), I watch the new video clips, and I mark the most recent one as a favorite. Then an hour later, when I go back to the Arlo tab, I can see at a glance which clip I viewed last and pick up from there. At least, that's what I USED to do.

That wouldn't even be necessary if there was some easy way to know which clips have been viewed and which clips have not been viewed, but there doesn't seem to be one. Marking my most recently viewed clip as a favorite worked until the software upgrade, but now there's no way at all. 😥

Re: Help Finding favorites continued NEED MARKED as SUCH

gramborj — Thu, 22 May 2025 15:58:56 GMT

As the post #3 states there needs to be a way to view all the feeds and clearly show which are marked as favorites. The old version would show a matrix of 3 or 4 across and multi rows down. Clearly marked with a yellow star. PLEASE BRING THAT VIEW BACK!

Re: Help Finding favorites

ShayneS — Wed, 04 Mar 2026 23:04:52 GMT

HI, Just wanted to let you know the team is still working on enhancing this feature. I'll provide more information as it's received.

Re: Help Finding favorites

Dwnh — Fri, 06 Mar 2026 13:14:19 GMT

I agree- please bring that feature back soon!

Re: Help Finding favorites

Dwnh — Fri, 06 Mar 2026 13:18:37 GMT

Also need to be able to select all items for deletion but NOT delete favorited items!

These two options are very important. Thanks!

Re: Help Finding favorites

ShayneS — Wed, 22 Apr 2026 15:40:23 GMT

This is still actively being worked on by the team. I’ll follow up with additional details as soon as there are updates to share.