Security System with monitoring lost

Ruby110 — Mon, 03 Mar 2025 22:05:25 GMT

I had the Premium Plan with Monitoring. Then I bought another camera from Costco which includes 4 months of Safe and Secure. Unfortunately, Arlo canceled my Premium Plan and gave me the 4 months of S&S. Not what I wanted.

Arlo tells me that if I had purchased the camera from them it comes with 30 days of S&S and would not cancel my current Premium subscription. This may also be true for cameras purchased from Amazon. I’m not sure.

Re: Security System with monitoring lost

ShayneS — Thu, 06 Mar 2025 17:10:18 GMT

Hi @Ruby110

Thanks for the feedback, your plan should revert once the trial period ends, unless you chose to continue after the expiration.

topic Security System with monitoring lost in Arlo Home Security System

Security System with monitoring lost

Re: Security System with monitoring lost