I made no changes to my system but have to pay 167% more?

MVN2 — Mon, 10 Feb 2025 01:50:20 GMT

Question: Am I understanding the new subscription scheme correctly (see below)?

I used to pay $14.99 per month which included two hubs (with different modes assigned at different times) and unlimited devices. Without having made any product or system configuration changes, Arlo now says I have to pay $19.99 per month for each hub. This makes my new monthly charge $39.98 for the exact same service I was receiving for $14.99 per month (an increase of 167%).

No doubt Arlo management believes the switching inconvenience and costs will limit losses. Do they really believe Arlo subscribers can't afford to switch? At the very least, we now have an excuse to thoroughly research Arlo's competitors.

Re: I made no changes to my system but have to pay 167% more?

StephenB — Mon, 10 Feb 2025 17:56:18 GMT

@MVN2 wrote:

Question: Am I understanding the new subscription scheme correctly (see below)?

I used to pay $14.99 per month which included two hubs (with different modes assigned at different times) and unlimited devices. Without having made any product or system configuration changes, Arlo now says I have to pay $19.99 per month for each hub. This makes my new monthly charge $39.98 for the exact same service I was receiving for $14.99 per month (an increase of 167%).

Are the two hubs installed at the same address?

topic Re: I made no changes to my system but have to pay 167% more? in Arlo Home Security System

I made no changes to my system but have to pay 167% more?

Re: I made no changes to my system but have to pay 167% more?