topic Re: I cannot add a pro5 2k camera in Arlo Home Security System

I cannot add a pro5 2k camera

ErikHullie — Tue, 05 Nov 2024 12:24:10 GMT

I bought 4 cameras and installed the app. I see all cameras except the Pro5 listed for installation. Why is this not visible?

Re: I cannot add a pro5 2k camera

StephenB — Tue, 05 Nov 2024 12:48:42 GMT

@ErikHullie wrote:
I bought 4 cameras and installed the app. I see all cameras except the Pro5 listed for installation. Why is this not visible?

What country are you in?

Re: I cannot add a pro5 2k camera

ErikHullie — Tue, 05 Nov 2024 14:26:06 GMT

curacao

Re: I cannot add a pro5 2k camera

ErikHullie — Tue, 05 Nov 2024 18:12:29 GMT

Curacao

Re: I cannot add a pro5 2k camera

StephenB — Tue, 05 Nov 2024 18:54:39 GMT

@ErikHullie wrote:

curacao

Arlo doesn't offer subscriptions there.

https://kb.arlo.com/000062249/Where-is-Arlo-Secure-available

I think that is why you can't add it.

You could create an account using a VPN that terminates in the US. Then turn off the VPN before you add the camera. The challenge with this work-around is that you do need a US payment method to subscribe.