topic Re: ARLO VMA5600 Solar Charger Not Charging Stop Go2 in Arlo Go 2

ARLO VMA5600 Solar Charger Not Charging Stop Go2

APUS — Thu, 29 Jun 2023 20:06:37 GMT

Solar charger securely attached to camera, unobstructed access to full sunlight... Not charging.. battery indicator slowly creeping down to 82 % after 8 days.

Re: ARLO VMA5600 Solar Charger Not Charging Stop Go2

jguerdat — Fri, 30 Jun 2023 13:29:08 GMT

Have you tried disconnecting and reconnecting the panel to the camera?

Re: ARLO VMA5600 Solar Charger Not Charging Stop Go2

APUS — Fri, 07 Jul 2023 17:13:04 GMT

At least 50 times.

Two days the dojar panel will not start charging until battery is under 65% capacity and then only until it reaches 80%. That statement appears NO WHERE in any article or support literature. I hope it is true.

Re: ARLO VMA5600 Solar Charger Not Charging Stop Go2

jguerdat — Sat, 08 Jul 2023 11:57:12 GMT

I have a solar panel on my Go 2 and it charges to 100% properly. When the camera runs the battery down some, sufficient light will allow the panel to charge back up with no intervention.

You could have an issue with either the camera or panel. For starters, remove the camera from your account and re-onboard it. Also reset the camera before re-onboarding:

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

Otherwise, use Settings, Support (Center) to select the camera model to access official support. A subscription is required for this to work.